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Apr
26
The End of MVTS II v.1.3.x Lifecycle
Опубликовано: 26 April 2011 12:46

MVTS II of version 1.3.x released in September 2009 is at the end of its support lifecycle. Starting from July 01, 2011 there will be no bug fixing and patch builds within version 1.3.x. Starting from September 01, 2011 ALOE ends up all technical support services, including consultations, regarding version 1.3.x and older versions.

We recommend our clients still using v.1.3.x and older versions to consider update to version 1.4.1 released in January 2011. Currently used by more than 30 operators all over the world this version proved to be efficient and dependable. The Version Timetable of branch 1.4.1 and the list of Known Issues are available at our Helpdesk in the Knowledgebase section.


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Apr
19
MVTS II v.1.4.1-50 patch build
Опубликовано: 19 April 2011 14:30

The full list of fixes and improvements as well as the list of known issues you can find in the release notes accessible in the Downloads section on our Helpdesk. Please read the document to decide if your software requires an update.

To schedule the software update, please submit a ticket to the Helpdesk and specify the date and time convenient for you. The updates start on Wednesday, April 20.


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Apr
5
RTU class 4&5 v.1.5.3-100 patch build
Опубликовано: 05 April 2011 15:34

The full list of fixes you can find in the release notes accessible in the Downloads section.

Please submit a ticket to our Helpdesk to schedule the software update. Our technical support engineers will be ready for installation of the build starting from Wednesday, April 6.


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Mar
31
RTU class 4&5 and MVTS Pro. Pre-release 1.6.0-10
Опубликовано: 31 March 2011 17:58
Key features of the build 1.6.0:

Traffic Switch
- Support of G.726 codec.
- Improved mechanism for identifying codecs arriving in SDP.
- Some configuration parameters of the SS7 Call Agent node may now be changed without node restart and tearing of active calls.

Class 4 (MVTS Pro)
- Now it is possible to stop dispatch of Accounting STOP packets to the RADIUS server for the incoming call leg.
- CDR records now show information on late and lost media packets.
- The network zone, from where the call arrives, is now taken into account during call simulation for IP calls.

RTU Class 5
- “Dial Me” command in the IVR service.
- API-aided fax sending under the subscriber's account.
- The tab “Prompts for Disconnect Codes” enables audible comments for different disconnect reason codes.
- Putting the other party on hold by pressing the HOLD button on the telephone set launches playback of the Music on Hold.

More detailed description of these and other new features can be found in Release Notes 1.6.0-10 available at our Helpdesk ('
Downloads' section).
Our technical support engineers will be ready for installation of the pre-release starting from Monday, April 04. Please submit an update request to the Technical Support department if you are interested in testing of the new version. Testing of the pre-release will continue till the middle of May, when the official functional build 1.6.0-20 will be released.

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Mar
15
MVTS II v.1.4.1-40 patch build
Опубликовано: 15 March 2011 16:38
The full list of fixes and improvements as well as the list of known issues you can find in the release notes accessible in the Downloads section on our Helpdesk. Please read the document to decide if your software requires an update.

To schedule the software update, please submit a ticket to the Helpdesk and specify the date and time convenient for you. The updates start on Wednesday, March 16.


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Mar
1
RTU class 4&5 v.1.5.3-90 patch build
Опубликовано: 01 March 2011 19:49

The full list of fixes you can find in the release notes accessible in the Downloads section.

Please submit a ticket to our Helpdesk to schedule the software update. Our technical support engineers will be ready for installation of the build starting from Wednesday, March 2.


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Feb
28

Необходимость взаимодействия комплекса РТУ с СОРМ-шлюзом предъявляет специфические требования к конфигурации Системы и ее настройке. В данной инструкции изложены требования, предъявляемые к комплексу РТУ, освещены порядок настройки подключения и вопросы конфигурирования и администрирования РТУ для обеспечения корректного взаимодействия системы с СОРМ-шлюзом.  

Документ доступен в разделе ‘Для загрузки’


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Feb
1
RTU class 4&5 v.1.5.3-80 patch build
Опубликовано: 01 February 2011 15:41

The full list of fixes you can find in the release notes accessible in the Downloads section.

Please submit a ticket to our Helpdesk to schedule the software update. Our technical support engineers will be ready for installation of the build starting from Wednesday, February 2.


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Jan
18
MVTS II v.1.4.1 Functional Build
Опубликовано: 18 January 2011 21:50

Key features of MVTS II v.1.4.1:

Advanced billing and discount mechanism

New billing and discount mechanism allows users to develop versatile billing policies:
- Changes of rates depending on the volumes of traffic used within a certain period.
- Flexible call cost calculation algorithms.

Blocking of dial peers

New feature enables blocking of dial peers in situations when their ASR, ABR or ACD values drop below predefined thresholds or their peer appeal values exceed allowed maximum.

Traffic Switch category

New category of objects named “Traffic Switch” was added to the web-interface. The objects of this category provide data taken directly from the switching subsystem:
- Active calls – this table shows data about currently active calls.
- Registrations – provides data about equipment currently registered with the MVTS II.
- Active nodes – shows the list of active Traffic Switch nodes and other related data.

Rate change notifications

The rate change notification feature was revised. Now the category of objects “Origination” features the subcategory “Rate changes” that consists of three objects:
- Rate change reports - for manual creation of reports on changes in the rates for destinations.
- Report templates - for creation of report templates used in CSV and XLS files.
- Report schedules - to configure the System for unattended creation of rate change reports.

More detailed description of these and other new features can be found in Release Notes 1.4.1 available at our Helpdesk ('Downloads' section).

Installation of version 1.4.1 starts on Monday, January 24. Please submit an update request to the Technical Support department if you are interested in updating to the new version.


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Dec
14
ALOE Systems launches customer survey 2010
Опубликовано: 14 December 2010 14:16

Your feedback on our products, service level, your remarks and suggestions are of great value to us. The comments will let us understand your needs and expectations and draw a correct course that will be pursued throughout year 2011.

Please take a couple of minutes to share your opinion on cooperation with ALOE Systems team and fill in the survey form, following one of the links:
http://www.aloe-systems.com/customer_survey_2010/ - for an English version, or
http://www.aloe-systems.com/customer_survey_rus_2010/ - for a Russian version.

Feel free to omit any question that you find too difficult to answer. You can leave your comments and ideas in a special field at the end of the questionnaire.

We appreciate your help on improvement of our products and services!


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Портал технической поддержки компании САТЕЛ. Официальный сайт: www.satel.org