Техническая поддержка
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Dec
6
RTU class 4&5 v.1.6.0-70 patch build
Опубликовано: 06 December 2011 17:22
The full list of fixes you can find in the release notes accessible in the Downloads section.
Please submit a ticket to our Helpdesk to schedule the software update. Our technical support engineers will be ready for installation of the build starting from Wednesday, December 07.


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Nov
22
MVTS II v.1.5.1 Functional Build
Опубликовано: 22 November 2011 17:25
Key features of MVTS II v.1.5.1:

- Scheduled generation and delivery of reports by email as XLS or SCV file.  
- Data warehouse mechanism will allow users to run resource-intensive procedures such as invoicing, CDR re-rating, reporting, etc. on a dedicated DB not involved in call handling. This will prevent the System from call rejects due to delays in DB responses when running such procedures under heavy traffic.
- Custom code mapping. Users will be able to configure custom code mapping rules for each customer and vendor, as well as to map disconnect codes together with disconnect reasons.
- The feature that eliminates DB overloads upon mass changes in the tables of dial peers and destinations, as of now the changes are made in background mode.
- Traffic limitation on dial peers defines the maximum allowed number of calls to be sent to the dial peer with the interval determined by the parameter «Period».
- Dynamic distribution of call licenses depending on the load of signaling nodes.

More detailed description of these and other new features can be found in Release Notes 1.5.1-20 available at our Helpdesk (Downloads  section).
Installation of version 1.5.1-20 starts on Monday, November 28. Please submit an update request to the Technical Support department at Helpdesk, if you are interested in updating to the new version.
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Nov
18
New Software Product - ALOE Transit SBC
Опубликовано: 18 November 2011 16:13
ALOE Transit SBC is designed to be placed at the border of carrier's networks and provide an intelligent interconnection between partners, at the same time performing media anchoring thus maximizing bandwidth utilization.

ALOE Transit SBC delivers the following functions:
- Secure entry point into the carrier’s VoIP network
- Network topology hiding
- Centralized media traffic management
- Maintaining SIP-related NAT bindings
- Access control
- Protocol and codec interworking

More detailed description of ALOE Transit SBC can be found in the Functional specification and Administrator's manual, available at our Helpdesk in the Downloads section.
If you are interested in trial / purchase of ALOE Transit SBC, please contact our Sales department. Thank you for your co-operation!
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Nov
15
MVTS II v.1.4.1-110 patch build
Опубликовано: 15 November 2011 17:46
The full list of fixes and improvements as well as the list of known issues you can find in the release notes accessible in the Downloads section on our Helpdesk. Please read the document to decide if your software requires an update.

To schedule the software update, please submit a ticket to the Helpdesk
and specify the date and time convenient for you. The updates start on Wednesday, November 16.



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Nov
8
(Russian ONLY) Отмена перехода на зимнее время
Опубликовано: 08 November 2011 17:32

При возникновении вопросов в ходе проведения описанных в статьях работ просим клиентов обращаться в службу технической поддержки ООО «МФИ Софт», создав новый запрос на Helpdesk.


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Nov
2
RTU class 4&5 v.1.6.0-60 patch build
Опубликовано: 02 November 2011 14:17

The full list of fixes you can find in the release notes accessible in the Downloads section.

Please submit a ticket to our Helpdesk to schedule the software update. Our technical support engineers will be ready for installation of the build starting from Wednesday, November 02.


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Oct
19
MVTS II v.1.4.1-100 patch build
Опубликовано: 19 October 2011 15:13

The full list of fixes and improvements as well as the list of known issues you can find in the release notes accessible in the Downloads section on our Helpdesk. Please read the document to decide if your software requires an update.

To schedule the software update, please submit a ticket to the Helpdesk
and specify the date and time convenient for you. The updates start on Wednesday, October 19.



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Sep
20
RTU class 4&5 v.1.6.0-50 patch build
Опубликовано: 20 September 2011 21:48

The full list of fixes you can find in the release notes accessible in the Downloads section.

Please submit a ticket to our Helpdesk to schedule the software update. Our technical support engineers will be ready for installation of the build starting from Wednesday, September 21.


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Sep
13
MVTS II v.1.4.1-90 patch build
Опубликовано: 13 September 2011 15:44
The full list of fixes and improvements as well as the list of known issues you can find in the release notes accessible in the Downloads section on our Helpdesk. Please read the document to decide if your software requires an update.

To schedule the software update, please submit a ticket to the Helpdesk and specify the date and time convenient for you. The updates start on Wednesday, September 14.


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Sep
1
Meet ALOE Systems at WWC 2011 and win an iPad2
Опубликовано: 01 September 2011 19:16

ALOE Systems is going to participate in Wholesale World Congress which will take place on September 7-9 in Madrid. Bringing together telecom market professionals from all regions of the world, WWC is one of the few events of such scale to take place in Europe.

As a Silver Sponsor of WWC 2011, ALOE Systems is pleased to welcome the participants of the exhibition to WWC’s Meeting Table to discuss implementation of the company’s products and solutions. Information on ALOE Systems’ product line can also be found in leaflets in delegates’ bags which will be handed out at the beginning of the event. During the exhibition an interview of ALOE Systems’ representative will be aired on WWC-TV. 

ALOE Systems invites customers and partners to booth #14, Americas zone, to learn more about industry-leading products and discuss business prospects with the company’s sales managers.

ALOE Systems follows its tradition of holding iPad2 drawings at events of this kind. Be sure to visit ALOE Systems’ booth on September 9 at 4pm to drop your business card into the bowl and get the prize. 


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Портал технической поддержки компании САТЕЛ. Официальный сайт: www.satel.org